CX-5 Mazda Connect Compatibility by Market and Trim
The CX-5 has no worldwide infotainment cutoff. The first-generation Mazda Connect system arrived with the KE facelift in 2015 or 2016, depending on market. Later transitions range from 2021 to 2024, and several markets sold both systems in the same year by trim.
Regional changeovers replace the 2016–2020 rule
Section titled “Regional changeovers replace the 2016–2020 rule”| Market | Original Mazda Connect | Newer Mazda Connect |
|---|---|---|
| United States | 2016–2020 model years | 2021 onward |
| Canada | Through 2021.0 | 2021.5 onward |
| Mexico | 8-inch candidate through 2023 | 10-inch system from 2024 |
| UK | April 2015 through 2020 | 2021 onward |
| Germany and Austria examples | 8-inch MZD Connect trims from 2015 through at least January 2025 | 10.25-inch trims sold alongside the 8-inch system |
| Japan | January 2015 through December 2, 2020 | Updated cars sold from December 3, 2020 |
| Australia | Through 2020; selected 8-inch trims in 2021–2022 | Selected high trims in 2021–2022; every grade for 2023 |
| New Zealand | Selected 8-inch trims through at least March 2022 | Selected 10.25-inch trims by March 2022; every grade by September 2024 |
Official sources establish each split: United States 2021, Canada 2021.5, Mexico 2023 and 2024, UK 2021, Germany 2023, Austria January 2025, Japan December 2020, and Australia 2022 and 2023.
Same-year trim overlaps require an About-screen check
Section titled “Same-year trim overlaps require an About-screen check”The Australian 2022 range provides a documented example:
| 2022 Australian trim group | Screen | Platform |
|---|---|---|
| Maxx through Touring Active | 8-inch touch MZD Connect | Original system candidate |
| GT SP and Akera | 10.25-inch Mazda Connect | Newer system |
Official German and Austrian lists show the same type of overlap in those two markets. Base 8-inch MZD Connect trims remained available beside 10.25-inch new-generation trims.
Do not classify these cars from registration year. Read Settings → System → About → Version Information.
The United States trim table is still useful within its market
Section titled “The United States trim table is still useful within its market”| United States model year / trim | Screen | Platform |
|---|---|---|
| 2016 KE facelift | 7-inch touch | Original Mazda Connect |
| 2017–2019 KF | 7-inch touch | Original Mazda Connect |
| 2020 Sport through Grand Touring | 7-inch touch | Original Mazda Connect |
| 2020 Grand Touring Reserve / Signature | 8-inch touch | Original Mazda Connect |
| 2021 onward | 10.25-inch | Newer Mazda Connect |
These trim names do not transfer to Europe, Mexico, Japan, or Oceania.
Original-system firmware spans v55 through v74
Section titled “Original-system firmware spans v55 through v74”| Version family | Meaning |
|---|---|
| v55–v59 | Early original-system firmware; no CarPlay stack |
| v70 | CarPlay-capable original-system firmware with the correct USB hub |
| v74.00.324 | ScreenTune target after the full regional identity is reviewed |
| v74.00.331 | Not currently validated |
The final visible label differs by region. North America uses 74.00.324A with NA N; Europe commonly shows 74.00.324 EU N; ADR-family units can show 74.00.324 4A N; Japan can show 74.00.324 JP M. See firmware region codes.
An 8-inch or 9-inch candidate is not automatically on v74. A late Mexican, European, Australian, or New Zealand car still needs the actual About-screen string before a product or update can be selected.
CarPlay fitment is market-specific
Section titled “CarPlay fitment is market-specific”United States 2016–2018 cars shipped without CarPlay. Touring and higher trims received it for 2019–2020, while Sport still needed the official firmware-and-hub retrofit.
That schedule does not describe every market. Later regional original-system cars can include wired or wireless phone projection from the factory. Use the CX-5 CarPlay page for the United States retrofit path and the source-market equipment list for factory fitment.
Before updating or ordering
Section titled “Before updating or ordering”- Record the country of original sale.
- Record the trim and build timing, including
2021.0or2021.5for Canada. - Confirm that the visible firmware contains
74.00.324; the ScreenTune installer reads the exact build itself. - Remove the navigation SD card before a Mazda firmware update.
- Use only a firmware package documented for the unit’s region.
The worldwide vehicle matrix covers the other Mazda models. Before you buy explains the ScreenTune intake gate.